Privacy Policy

Effective date: August 21, 2025

Arthur Consultancy Firm ("we", "us", "our") operates Arthur Consultancyfirm (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our Site or use our services.

1. Information We Collect

• Contact information: name, email address, phone number (e.g. when you request a quote or contact us).
• Business information: company name, role, company size and other information you provide to receive consulting services.
• Payment & billing information: when you purchase paid services, we may collect billing details (note: payment processing may be handled by third-party payment processors).
• Technical & usage data: IP address, browser type, device identifiers, pages visited, referring URL, and analytics data collected automatically.
• Communications: records of your correspondence with us (email, phone, chat) and feedback you provide.

2. How We Use Your Information

• To provide and manage consulting services and support.
• To communicate about appointments, proposals, invoices, and service updates.
• To process payments and prevent fraud.
• To improve our services and website (analytics and product development).
• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

Where applicable (e.g., for users in jurisdictions with data protection laws), we rely on contractual necessity, legitimate interests (improving services, fraud prevention), consent (when you subscribe to marketing), and compliance with legal obligations.

4. Sharing & Disclosure

• Service providers: we may share data with trusted third parties who support our operations (payment processors, hosting providers, analytics).
• Professional advisors: auditors, lawyers or accountants when necessary.
• Legal requirements: if required by law, regulation, legal process, or to protect rights, property, or safety.
• Business transfers: in connection with a merger, sale, or acquisition, data may be transferred as an asset.

5. Cookies & Tracking

We use cookies and similar technologies to operate the Site, remember preferences, and analyze site usage. You can control cookies via your browser settings; blocking certain cookies may affect site functionality.

6. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

7. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, update, restrict processing, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at support@arthurglobalservice.com.

9. International Transfers

If personal data is transferred to or processed in other countries, we will protect it consistent with this Policy and applicable law.

10. Children

Our services are not directed to children under 16. We do not knowingly collect personal data from children.

11. Changes to this Policy

We may update this Policy. We will post the updated version on the Site with a revised effective date.

12. Contact

For questions about this Privacy Policy or to exercise your rights, contact:
Arthur Consultancy Firm
Phone: +91 9810250777
Email: support@arthurglobalservice.com
Office: New Delhi, India